How we do it
Brand tracking, audience segmentation and more

Every question needs a different route to an answer.

Ours run from brand tracking and campaign testing to parliamentary research and behavioural analysis, and we pick the method that fits the decision rather than the one we sold last week.

What we do

Brand and comms evaluation and tracking
Audience segmentation
Campaign and message testing
Reputation and stakeholder audits
Parliamentary research
Digital intelligence
Prototyping and testing
Cultural analysis
Behavioural science
Clockface and geodemographic analysis
Thought leadership

Brand tracking and brand health tracking

A tracker is only worth running if it changes something. Ours are built to spot movement early enough to act on it, not to confirm what last quarter already told you.

We design the brand tracker, run the fieldwork and read the data, so nothing is lost between the three.

Audience segmentation, audience profiling and behavioural segmentation

Knowing who your audience is matters less than knowing where to find them.

Our audience profiling and behavioural segmentation work maps people by what they do rather than the boxes they tick, and our Clockface tool shows how each group will respond to a change before you make it.

Behavioural science and cultural analysis

People are inconsistent, and good research accounts for that. We use behavioural science and choice modelling to test what shifts a decision, campaign and message testing to see what lands, and cultural analysis to place both in the world your audience actually lives in.

Our thinking

Latest views on the issues facing our clients

Why culture is a commercial driver – not an HR conversation

Real business performance is only possible when culture and strategy are aligned. While business strategy...

What if retail has been thinking about customer efficiency all wrong?

Tom Wormald explores why retail must rethink efficiency through the customer’s eyes to build trust,...

Putting real lives at the centre of audience understanding

Segmentation alone isn’t enough. To understand audiences, we need to see real lives in motion...
Media Technology Transport Professional services Financial services Politics Government and public sector Charities Regulators Water Energy Education Defence and aerospace Pharmaceuticals Sport Health and fitness Beauty Gambling Automotive Retail Property

Speak to our experts

Tell us the decision you’re facing and we’ll tell you how we’d approach it.