Social research and public sector insight

We support government, charities and public sector bodies to understand public opinion, evaluate their services and shape policy.

Our social research gives you the evidence that stands up to rigorous scrutiny, from the select committee to the front page of the broadsheets.

What we do

Monitor shifts in attitudes, behaviours and culture over time
Assess impact of communications and campaigns
Inform strategy and policy with robust, representative evidence

Government social research that survives contact with the real world

Policy fails when it is built on what people say they will do, rather than what they actually do.

We design social research around that gap, testing whether a service works for the people it was written for, and telling you plainly when it does not.

Our social research methods

We match the method to the question, not the other way round.

Representative national samples, qualitative fieldwork with hard-to-reach groups, longitudinal tracking, behavioural science and policy research are just some of the methods we use to turn a finding into an option a governmental minister can and will choose.

Our work
Case studies from across our client base

BBC

How do you stay culturally relevant when the whole world is watching?

peach tree with 'champions of real fruit' written on top of it

Oh My Fruity Goodness

How do you get the nation to eat healthy?

runners taking part in charity run with Macmillan branding on their t shirts

Macmillan Cancer Support

How can we truly engage with our supporters?

Our thinking

Shaping global perceptions for positive outcomes

Reputation is one of the most powerful assets in today’s interconnected world. A strong global...

What gambling can teach us about consumer protection

Even without trust, consumers stay engaged if they feel protected. Lessons from gambling show how...

Digital ID done right: Creating value over compliance  

Reframe digital identity as an opportunity, not a regulation. From ePrescriptions to car hire, learn...
Media Technology Transport Professional services Financial services Politics Government and public sector Charities Regulators Water Energy Education Defence and aerospace Pharmaceuticals Sport Health and fitness Beauty Gambling Automotive Retail Property

Speak to our public and social team

Tell us the decision you’re facing and we’ll tell you how we’d approach it.