A powerful way to bring the outside in: government and corporate affairs in 2024

You may be surprised at the growth opportunities Corporate Affairs can unlock With increased scrutiny, rising expectations, changing societal norms, and growing politicisation of business, the role of corporate affairs has become ever more crucial and multifaceted. Your corporate affairs team can be central to your organisation’s ability to evolve, identify business opportunities, accelerate business […]

Digital exclusion: 4 ways to create digitally inclusive strategies

We’ve all been there: a digital train ticket that won’t scan or trying to navigate a ticket machine that just won’t seem to give you the option you need. Sometimes digital ‘solutions’ make our experiences with businesses harder. To keep up with the pace of continuous digital evolution, businesses are introducing all kinds of innovative […]

Can customers tell you how to run your business?

The business benefits of moving from customer centric to customer driven strategy  Businesses talk a big game about customer needs, specifically the ways their particular products can meet those needs. We call this the ‘customer centric’ approach which puts the customer ‘at the heart of everything a business does’. While this seems like a great […]

Reimagine your brand for enduring customer driven business success

Where do you see your business in 30 years? It’s 1993 and AOL is the most popular search engine. Fast forward thirty years and there’s a whole generation of Google users who’ve never even heard of it. Imagine the number of brands that have experienced the same over the course of three decades, winning big […]

Magnetic Forces: Push & pull factors for employee retention & talent attraction

How to attract and retain talent in a candidate-driven market Businesses are still facing acute talent acquisition and retention challenges. Understanding the changing push and pull factors for employee retention is more important than ever, so we sought insights from 2000 UK adults to find out what’s really driving decision making in today’s workforce and […]